Ive been going there for 5 years and I cant believe how some people complain about the most ridiculous issues they can't control...People just need to have better positive attitudes and appreciate everything you get from the best gym in london period.
Yes they have maintenance issues that come up but everytime they actually invest in the right trades to make the correction and not just a band aid job. They completely gutted the mens steam room and rebuilt it and is the best I ve used.
I know for a fact they are putting good money into getting their pool equipment repaired or replaced this summer to keep the pool and jacuzzi functioning without more down time than needed for regular service. I would rather see the pool or hot tub under maintenance than left open for me to swim something unhealthy.