Not resolved
1 comment

On may 25th 2013 at about 4:pm I stepped inside World Gym (number 6933-37-27718 located at 12155 Palm Drive in Desert Hot Springs, California 92240 tel.760-329-8504)to ask and get information about the Gym fees and services.

As soon as I walked in, an employee by the name of Woodroe Ohlemann approached me and offered to help. I asked about the Gym membership fees and services and I told him that my son and I are interested in becoming members of World Gym. He immediately offered to give me a tour of the gym which I gladly accepted. He then asked me to have a seat so that he can explain membership fees.

I explained that the membership would be for me and my son. He said that because my son was only 14 years of age I had to do two separate contracts, one for me and one for my son and I agreed. My contract was $50.00 initiation fee plus $1 for card and $20 a month, a total of $71.00 for my contract. My sons membership was $50 initiation plus $1 for card and $10 a month a total of $61.00.

In total I paid $132.00 for two separate contracts. Woodroe explained that this was an open contract and that I could terminate my membership at any time without early termination fees. He also explained that if I was not satisfied with the Gym services for any reason, I had 30 days to cancel my membership and I would get a full refund on both contracts. Because of the gyms unsafe practices and machines I decided to cancel my membership.

On June 27 2013 I went back to the gym and talk an employee by the name of Kevin who introduced himself as the Gym manager. I advised him that I wanted to cancel my memberships and get a refund on my membership fees. He immediately asked me for a piece of paper that I had never seen or heard of. I explained that Woodroe never asked me to sign that agreement nor did he ever mentioned it.

Kevin said "Oh well that's why he doesn't work here anymore, he was very shady like that". I asked Kevin "What else can I do? and he answered " well your just out of luck, without the paper I cant do anything“. My son and I just stood there thinking he was just kidding but he wasn't.

Kevin said without that paper he couldn't do anything and because he is the manager there is no one else I could talk to. He said That the owners name is Jim but he couldn't give me his number. He said that Jim visits the Gym Occasionally, as if he was suggesting I continue visiting the Gym until I find Jim, a person I don't know what he looks like. Kevin said that the only thing he could do is cancel my membership without a thirty day notice.

At this point I asked Kevin to cancel it and I left the Gym without a refund. I looked on line to see if I could find a 1-800 number or a website to file a complaint or just to see if I could get my money back, But Kevin was right there is no one else to talk to or even file a legitimate complaint. I think its unfair for any business to held costumers responsible for their employees mistakes. As I Explained to Kevin, if Woodroe would have asked me to signed and acknowledge an agreement, the Gym would have a copy of it and I would have abide by it.

The fact is that they don't have that copy because I was never presented to me in the first place and the fact that he no longer works for the company is not my fault I think the manager should have check his paperwork and advised me that there was a document missing in my agreement. This is definitely the managers fault and not mine, as he made it seemed. 30 days later I still get harassed by Worlds gym billing company and world gym employees about late fees and unpaid bills. Kevin the “manager” couldn’t even get that right.

A monkey could do a better job at managing places like these. Do yourself a favor, save yourselves a headache and stay away from World gym.

Many gyms offer better services and safer workout areas.Thank you for your time.

Review about: World Gym Membership.

Monetary Loss: $132.

Had an Experience with World Gym?

Write a review

Comments is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

Dayton, Ohio, United States #755322


VICTORIA45344@ATT.NET :( :( :( :eek :p

You May Also Like

Planet Fitness - Unprofessional staff Planet Fitness "I have been a member of Planet Fitness for years and never had any issue with any staff until today, where I felt I was unfairly treated and discriminated. I..." Read more David Barton Gym - No Privacy: Women in Men's locker room, Men taking selfies only with towels on.... David Barton Gym "WOMEN Employees IN THE Men's LOCKER ROOM, see PICS. They have female employees who clean locker room, mainly one older women, and supervisor who is younger, shock when you..." Read more Anytime Fitness Brentwood Calgary, Alberta Anytime Fitness "I was interviewed for an Assistant Manager position with the owner Tarik, on Friday October 14, 2016 @ 10am. I was told that I was hired and was asked to..." Read more Planet Fitness - I HAVE BEEN A LOYAL CUSTOMER SINCE 2012, I HAVE LOST 75 LBS. Planet Fitness "After being a member for 5 years, I have been wearing the same style tops they decided to tell me I was showing to much skin. Well the females there..." Read more Oceans6 - Racially harassed by this sleaze-bag you employ Oceans6 "Truck parked illegally at McDonalds so I tell the guy in the pics that the truck shouldn't be parked there. He started up by telling me to go back to..." Read more Jawbone - $150 band was broken in less than a year and I’ve received no compensation or adequate customer support Jawbone "My UP3 band was broken in July 2016 and I opened my first ticket using Jawbone support page on July 20th, 2016 I was asked for detailed information about the..." Read more Yourswigs - BUYERS PLEASE, PLEASE BEWARE!!!!! Yourswigs "I looked on Yourswigs website and found the wig below that says "Sale". The wig was just what I was looking for. There website said Human Hair and the cost..." Read more Rodan and Fields - BEST on the market! Rodan and Fields "Totally worth the investment. Use sparingly and you won't have any issues. If you're having problems, you're using too much. One swipe at night. It's so easy. My eyelashes have..." Read more